About me

I'm Shuyi Fan — also known as Fancy — and I work on how AI tutoring systems are evaluated, and whether the measures the field relies on actually capture teaching. My first-author paper audits a common assumption: that a general-purpose "helpfulness" rating can distinguish a tutor that guides a student from one that simply hands over the answer. Under a controlled, pre-registered design, it can't — the ordering flips depending on which model is doing the judging.

I hold an M.A. in Communication and Education from Columbia University and a B.S. in Media, Culture, and Communication from New York University. That training is why I read evaluation as more than a benchmarking problem: deciding what counts as good teaching is a measurement question and a learning question at once, and the two don't come apart cleanly.

Alongside research I co-founded Dr. Milou (Paw Paw Inc.), an at-home pet care venture built on AI tools and smart hardware, and earlier worked as an analyst at Nielsen, Uber (Hong Kong), and Lions Financial — designing and interpreting qualitative and quantitative studies, including a survey of more than 1,000 respondents. I'm looking for doctoral work on AI and education that takes measurement seriously.

Research interests

  • tutoring icon

    LLM Tutoring & Pedagogy

    What separates a tutor that teaches from one that answers, and whether current systems can tell the difference.

  • evaluation icon

    Evaluation & LLM-as-Judge

    Where model-based evaluation is load-bearing, where the choice of judge quietly decides the result, and what a rubric can't see.

  • measurement icon

    Measuring Learning Processes

    Behavioral traces — answer leakage, independent work on the next turn — as evidence that judged ratings alone can't supply.

  • study design icon

    Reproducible Study Design

    Pre-registration, condition-blind judging, and robustness audits that keep a finding standing when the judge changes.

Resume

Education

  1. Columbia University — M.A., Communication and Education

    2022 — 2024

    New York, NY. Graduate training in communication theory, learning and media, and research methods for educational settings.

  2. New York University — B.S., Media, Culture, and Communication

    2018 — 2022

    New York, NY. Coursework spanning media studies, cultural analysis, and the social dimensions of communication technology.

Experience

  1. Co-Founder & Business Operations Lead — Dr. Milou | Paw Paw Inc.

    Jul 2024 — Jun 2026

    Led operations for an AI-powered pet technology startup, translating customer, vendor, and product inputs into structured workflows. Ran cross-border communication across sourcing, production, and shipping; supported B2B outreach for white-label AI tools to vet clinics and groomers, securing 5+ pilot programs and $20K+ in early DTC sales and subscriptions. Campaigns generated 2,000+ user interactions and contributed to $22.1K+ in non-dilutive funding from NSF I-Corps and the Melissa & Doug Entrepreneurs Program.

  2. Digital Marketing Intern — Lions Financial

    Jul 2023 — Oct 2023 · Remote

    Analyzed customer journey data in Google Analytics to identify behavioral patterns and friction points, and evaluated lead management data in HubSpot to support process changes that raised conversion by 10%.

  3. Business Analytics Intern — Uber Technologies Inc. (Hong Kong)

    Jan 2023 — Apr 2023 · Remote

    Analyzed 1,000+ customer survey responses in Excel and Tableau to surface service gaps and unmet user needs, and conducted market and competitive analyses of operating models and customer experience strategy.

  4. Market Analyst Intern — Nielsen Company Ltd.

    Jun 2022 — Oct 2022 · Remote

    Conducted qualitative and quantitative analyses of consumer behavior, market trends, and competitive positioning for clients including Yili Milk Corp., the largest dairy company in China.

  5. Business Development & Operations Intern — EasyTransfer Corporation

    Oct 2018 — May 2020 · New York & Beijing

    Coordinated customer communication and account support across two offices, contributing to 500+ new customers and roughly $2M in tuition transfer volume, and expanded the merchant network by 53 partners.

Leadership & Service

  1. Market Specialist — Eco-Young | Harvard Innovation Lab

    Sep 2020 — Present

    Coordinate partnerships and stakeholder engagement across university and nonprofit organizations, and support environmental education initiatives that have reached 2,655 participants.

Skills & methods

  • Research & Methods

    Qualitative analysis · Survey design and analysis · Mixed-methods research · Customer and market insight · Structured reporting

  • Languages

    Mandarin Chinese (native) · English (professional) · Cross-cultural communication

  • Tools

    Excel · Tableau · Google Analytics · HubSpot · Microsoft Office Suite

  • Operations

    AI-enabled product operations · Customer operations · Process improvement · Cross-functional coordination

Publications

Selected publications

My publication record — including full text links and citation counts — is maintained on Google Scholar, which is always the most current list.

View on Google Scholar
  1. Rethinking LLM-Judged Helpfulness as a Pedagogy Signal: A Pre-Registered Audit Across Tutor Models

    July 2026 · arXiv preprint · cs.CL

    Shuyi Fan, Boyuan Deng, Mengyu Xu, Jiale Liu, Hongyang Zhang, Qiaoxin Yang, Chongyang Gao.

    A pre-registered audit of whether a general-purpose helpfulness rubric can tell a tutor that guides a student apart from one that hands over the answer. Across three tutor bases and 1,179 confirmatory turns, pedagogy-targeted rubrics held their direction while the helpfulness ordering proved judge-contingent — reversing between judges on two of three bases. Answer-revealing turns were followed by less independent student work on every base.